privacy policy
At Nika Ravnik, accessible from www.nikaravnik.com (hereinafter “Nika Ravnik” or “we”), one of our main priorities is the privacy of our visitors and customers. We are committed to protecting your personal data and processing it in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data.
Data controller
Nika Ravnik
Zoletova ulica 9
1000 Ljubljana
Slovenia, EU
VAT ID: 93449801
Company registration number: 2269759000
Email: hi@nikaravnik.com
Consent
By using our website, you consent to the terms of this Privacy Policy.
Information we collect
We collect personal data only when necessary and in a transparent manner.
This may include:
– name and surname
– email address
– phone number
– shipping and billing address
– communication content (messages, inquiries)
If you contact us directly, we may receive additional information you choose to provide.
Legal basis for processing
We process your personal data based on:
– your consent
– the necessity to perform a contract (e.g. processing and delivering your order)
– compliance with legal obligations
– our legitimate interests (such as improving our website and services)
How we use your information
We use the collected data to:
– provide, operate, and maintain the website
– process and deliver orders
– communicate with you regarding your purchase or inquiry
– improve user experience and website functionality
– prevent fraud and ensure security
We do not sell your personal data.
Log files
Like most websites, we use log files. These may include:
– IP address
– browser type
– Internet Service Provider (ISP)
– date and time stamp
– referring/exit pages
This data is not linked to personally identifiable information and is used for analytics and system administration.
Cookies and tracking technologies
We use cookies and similar technologies to improve your experience.
These may include:
– necessary cookies (for basic website functionality)
– functional cookies (preferences, settings)
– analytical cookies (e.g. traffic analysis tools)
Third-party services (such as payment providers or analytics tools) may also use cookies.
You can disable cookies in your browser settings.
Data sharing
Your personal data may be shared only when necessary with:
– delivery services
– payment providers
– hosting and technical service providers
All third parties are required to protect your data and use it only for the intended purpose.
We do not transfer your data outside the EU unless appropriate safeguards are in place.
Data retention
We retain personal data only for as long as necessary:
– to fulfill orders
– to comply with legal obligations
– to resolve disputes
Your rights (GDPR)
You have the right to:
– access your personal data
– request correction of inaccurate data
– request deletion (“right to be forgotten”)
– restrict processing
– object to processing
– request data portability
You may also withdraw your consent at any time.
To exercise your rights, please contact us at: hi@nikaravnik.com
You also have the right to lodge a complaint with a supervisory authority.
Children’s information
We do not knowingly collect personal data from children under the age of 13. If such data is identified, we will promptly delete it.
Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
All service providers are contractually bound to ensure data protection.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon publication on the website.